Privacy Policy for AccnowPlan

Effective Date: January 1, 2025

At AccnowPlan, we are committed to safeguarding the personal information you share with us while providing fast, automated planning solutions. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

Information We Collect

We may gather the following types of data:

Account Data: Name, email address, phone number, company name.
Usage Data: Session details, page interactions, feature preferences.
Support Data: Messages and inquiries submitted through our support channels.

How We Use Your Data

Your information enables us to:

Deliver and enhance our automated planning service.
Analyze site usage to improve functionality and user experience.
Respond to your support requests and inquiries.
Send service updates and optional announcements if you opt in.

Cookies and Tracking

We use cookies and similar technologies to optimize your experience:

Essential Cookies: Required for core functionality and security.
Preference Cookies: Remember your language and layout settings.
Analytics Cookies: Collect anonymized usage data to help us improve the site.

You can manage or disable cookies through your browser settings or choose to opt out of analytics tracking at any time.

GDPR Compliance

If you reside in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) provides you with certain rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Rectification: Ask us to correct any inaccurate or incomplete data.
Erasure: Request deletion of your personal data, subject to legal obligations.
Restriction: Ask us to limit how we use your data.
Portability: Receive a copy of your data in a structured, commonly used format.
Objection: Oppose processing based on our legitimate interests.

To exercise any of these rights, please use our contact form. We will respond within one month as required by GDPR.

Data Security

We employ a variety of measures to protect your personal data, including:

Encryption in transit (TLS) and at rest.
Strict access controls and authentication protocols.
Regular security assessments and software updates.
Routine backups and disaster recovery procedures.

Third-Party Services

We may engage trusted third-party providers for hosting, analytics, and support functions. These providers are granted access only to the data needed to perform their services and are bound by strict confidentiality agreements.

Your Choices

You have the following options:

Disable non-essential cookies via your browser settings.
Unsubscribe from promotional messages at any time.
Update or correct your account information through your profile settings.

Children’s Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal data from minors. If you believe we have collected information about a child under 13, please contact us to request deletion.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Continued use of our service indicates acceptance of the revised policy.

Contact Information

AccnowPlan
111 Wellington Street, Ottawa, ON K1A 0A9, Canada
Phone: +14160919081
Business ID: 583707702