Terms of Service

Last updated: 2025

1. Introduction

Welcome to AccnowPlan. These terms govern your access to and use of our planning services, information products, and goods offered on our site.

2. Contact Information

Address: 111 Wellington Street, Ottawa, ON K1A 0A9, Canada
Phone: +14160919081
Business ID: 583707702

3. Service Categories

3.1 Planning Services

Our planning services deliver fast, automated solutions tailored to your needs. Services include one-on-one sessions, automated reviews, and custom reports.

3.2 Information Products

We offer digital guides and templates to support your planning process. Access is granted immediately upon purchase.

3.3 Goods

Physical items such as printed guides or planning toolkits are shipped to your address.

4. Refund Policy

We provide a structured refund process based on the type of offering. Refunds are issued to the original payment method unless otherwise agreed.

4.1 Planning Services Refunds

• Cancellation at least 24 hours before a scheduled session: full refund.
• Rescheduling: allowed up to 24 hours before the session without fees.
• Cancellation after session start or no-show: no refund due to resource commitment.
• Requests must be submitted via Contact Us within 14 days of purchase.

4.2 Information Products Refunds

• Full refund if requested within 30 days and before downloading the product.
• No refund after download or access due to immediate delivery.
• Requests must be submitted via Contact Us.

4.3 Goods Refunds

• Return within 30 days of delivery in original condition for a full refund.
• Buyer covers return shipping costs unless the item is defective.
• Refunds processed within 7 days of receiving the returned item.

5. No Refund Cases

Certain services involving custom planning or immediate digital access are final and non-refundable due to upfront resource allocation and licensing terms.

6. Changes to Terms

AccnowPlan may update these terms in 2025. Continued use of our services after modifications constitutes acceptance.

For questions or refund requests, please Contact Us.